Get in Touch With Us
Whether you have a question about one of our reviews, want to flag an inaccuracy, or simply have feedback on how we cover US online casinos and free spins no deposit offers, we want to hear from you. This page explains how to reach us, what we can help with, and what happens once your message lands.
How to Contact the Team
Email is the most reliable way to reach us. Every message is read by a real person, and we aim to respond within two working days. You can write to us at [email protected].
To help us get back to you quickly, please include a short description of what your message is about in the subject line. If your enquiry relates to a specific casino, bonus or page on the site, mentioning it upfront means we can route your message to the right person straight away.
What We Can Help With
We cover a wide range of topics across US real-money online casinos, and our inbox reflects that variety. The most common reasons people contact us include:
- Content questions — If something in our reviews or guides is unclear, or you want more detail on a topic such as how wagering requirements work or which payment methods are accepted at a listed casino, ask us and we will do our best to help.
- Corrections and factual updates — Accuracy matters to us. If you spot something that looks out of date — a changed bonus term, a new licence status, a payment method that has been added or removed — please flag it. We verify and update content when readers point us in the right direction.
- Feedback on our reviews — Had a different experience with one of the casinos we cover? We take reader accounts seriously when reviewing and re-evaluating our editorial positions.
- Suggestions for new content — Is there a casino, game type or topic you would like us to cover that we have not yet addressed? We genuinely factor reader requests into our editorial planning.
- Partnership and commercial enquiries — If you represent a licensed operator and would like to discuss how your platform might be considered for inclusion, please introduce your organisation and provide relevant licensing and compliance details. Note that commercial relationships do not determine our editorial rankings.
- Responsible gambling concerns — If you or someone close to you is finding gambling difficult to manage, please mention this in your message. We will respond with information about support organisations available in the US, including the National Council on Problem Gambling (NCPG), reachable on 1-800-522-4700, and the SAMHSA National Helpline at 1-800-662-4357.
What Happens After You Write to Us
Your message is read by a member of the editorial team — not filtered through an automated system. We try to respond within two working days. During busier periods it may take slightly longer, but we will always follow up.
If your message relates to a factual correction, we will investigate and, where warranted, update the relevant page and note the change. We do not publish corrections as a matter of form, but accuracy updates are made promptly when the evidence supports them.
A Note on Our Editorial Standards
northeastfwb.org is an independent comparison site covering online casinos available to residents of the United States. Our reviews are based on research and editorial assessment. We may earn commission when readers follow links to listed casinos, but that commercial relationship has no bearing on how casinos are ranked or rated — position is determined by editorial criteria alone.
All casinos featured on this site are reviewed for valid licensing, use of HTTPS encryption, certified random number generators, responsible gambling tooling, and compliance with applicable US state regulations. If you believe a listing falls short of those standards, please tell us.
We also cover topics that matter for informed play — from how free spins no deposit bonuses compare across platforms to what licence conditions mean for players located in specific states. Reader input helps keep that coverage accurate and useful.
Responsible Gambling — Always Available
Online casino play is entertainment, and it carries real financial risk. If it stops being enjoyable, or begins to affect your finances, relationships or wellbeing, that is a signal to step back. Tools including deposit limits, session timers and self-exclusion programmes are available at licensed casinos and through state-level programmes.
For immediate support, the following resources are free, confidential and available around the clock:
- National Council on Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- SAMHSA National Helpline: 1-800-662-4357
- Gamblers Anonymous: ga.org
You can also contact us directly if you would like guidance on finding state-specific support services. We will respond with relevant information for your location.
We Look Forward to Hearing From You
Good feedback — critical or positive — makes this site more useful for everyone who relies on it to make informed decisions about where to play. Thank you for taking the time to get in touch.